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Smart Homes

Smart Homes

Improving Customer Experience with Connected Smart Home products

Guy Daniels
By Guy Daniels

Apr 26, 2021

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Boris Maurer, Accenture and Tom Guy, Vodafone

Connected Smart Home products and services can greatly improve the customer experience for CSPs, leveraging partnerships and ecosystems to create practical and innovative solutions. Tom Guy explains how Vodafone is planning to deliver practical and innovative solutions to its smart home users. Boris Maurer discusses the role 5G can play in the home experience, how will it impact the experience, and what considerations need to be factored in as CSPs and consumers move to 5G.

Featuring:

  • Boris Maurer, European Lead, Communications and Media Industries, Accenture
  • Tom Guy, Chief Product Officer, Vodafone Smart Tech

RELATED CONTENT IN THIS SERIES

  • Preview - Improving Customer Experience with Connected Smart Home products
  • Full Interview - How Vodafone Smart Tech engages with product design
  • Preview - How CSPs can create the home of the future
  • Preview - The Future Home in the 5G Era: Winning strategies for CSPs

MORE INFO

  • For further information about The Future Home in the 5G Era
  • Download Executive Excerpt
  • Order Your Copy Now
Related Topics
  • 5G,
  • Accenture,
  • Access Evolution,
  • Coronavirus,
  • Devices,
  • Digital Platforms & Services,
  • Smart Studio,
  • Telco & CSP,
  • Telecoms Vendors & OEMs,
  • Videos,
  • Vodafone

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