Second Look: Controversial spyware company Carrier IQ kicks off privacy discussion on TelecomTV
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Dean Bubley, Charlotte Patrick, Dr Mike Short,
Februrary 2012: this TelecomTV Main Agenda Interactive panel session, moderated by Martyn Warwick, entitled 'The Data Dilemma'. It addressed the question: "Do operators collect user data for the benefit of their customer or for their own commercial and financial betterment?" The session was held after it emerged that a company called Carrier IQ had created client software which could - theoretically - intercept data, including keystrokes, from smartphones and that the software was already being used by a number of telcos.
At issue was: how and under what circumstances should telcos collect and use customer phone data. And to illuminate that subject we had gathered together:
Dean Bubley, founder Disruptive Analysis
Charlotte Patrick, Principal Research Analyst, Gartner
Dr Mike Short, Vice President, Telefonica Europe
Read today's story on the demise of Carrier IQ - Controversial spyware company Carrier IQ bites the dust but Ma Bell picks up its guttering torch
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