Swisscom on its approach to network autonomy
By James Pearce
Nov 13, 2026
Mark Düsener, CTIO, Swisscom
At the Ericsson OSS/BSS Summit 2026 Mark Düsener, CTIO, Swisscom discusses building true agentic autonomous network loops while mastering decoupled architectures and cognitive autonomy. He also discusses how this will impact the future of Swisscom's core business.
Recorded October 2026
For more information read this blog: Focus on the customer: building Swisscom's autonomous network
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