Ericsson demo: Agentic network intelligence
By James Pearce
Nov 9, 2026
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James Pearce, TelecomTV (00:05):
Welcome to TelecomTV. I'm James Pearce, and I'm delighted to be joined today by Mayaank Mohan Tiwary from Ericsson. Thank you for joining us. So let's go through it. What is Agentic Network Intelligence? What problem is it designed to solve, and how does it help telecom operators move towards autonomous networks and better customer experiences?
Mayaank Mohan Tiwary, Ericsson (00:25):
Thank you, James, for having me here. Agentic Network Intelligence helps telecom operators take complex network data and resolve real-world issues in the network with actionable decisions. It's built on the power of Ericsson's expert analytics, AI intelligent agents, and a complete knowledge base based on our understanding of the telecom network. It provides operators not just insights into anomalies and incidents in the network, but also root cause analysis and recommended actions. And it paves the way from human-based remediation to a complete autonomous, network-based journey.
James Pearce, TelecomTV (01:07):
Sounds exciting. Thank you for sharing.
Welcome to TelecomTV. I'm James Pearce, and I'm delighted to be joined today by Mayaank Mohan Tiwary from Ericsson. Thank you for joining us. So let's go through it. What is Agentic Network Intelligence? What problem is it designed to solve, and how does it help telecom operators move towards autonomous networks and better customer experiences?
Mayaank Mohan Tiwary, Ericsson (00:25):
Thank you, James, for having me here. Agentic Network Intelligence helps telecom operators take complex network data and resolve real-world issues in the network with actionable decisions. It's built on the power of Ericsson's expert analytics, AI intelligent agents, and a complete knowledge base based on our understanding of the telecom network. It provides operators not just insights into anomalies and incidents in the network, but also root cause analysis and recommended actions. And it paves the way from human-based remediation to a complete autonomous, network-based journey.
James Pearce, TelecomTV (01:07):
Sounds exciting. Thank you for sharing.
Please note that video transcripts are provided for reference only – content may vary from the published video or contain inaccuracies.
Mayaank Mohan Tiwary, Domain Sales Director - Data and Analytics, Ericsson
Mayaank Mohan Tiwary, domain sales director for data and analytics at Ericsson, discusses the use of agentic network intelligence for automated and explainable recommendations, resolving anomalies with context-driven reasoning and generating insights from related alarms and KPIs, and explains how AI agents assist with root-cause analysis.
Recorded October 2026
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