James Pearce, TelecomTV (00:05):
Welcome to Telecom TV. I'm James Pierce and I'm at DTW Ignite in Copenhagen. I'm delighted to be joined today by Keske Suzuki from NTT Doccomo. He's the director of OSS. Thank you so much for joining us. We're going to dive straight in. Why don't you tell us about your role at NTT Doccoma?

Keisuke Suzuki, NTT Docomo (00:22):
Yeah, so I have over 25 years' experience in the mobile industry, including 3G radio network and 4G quantitative energy and finally OSS. So my mission is advancing our network operations, regarding AI and data.

James Pearce, TelecomTV (00:42):
That's really, really interesting. So if we look at AI driven network operations, which is one of the major topics at DTW Ignite this year, where is NTT Doccomo in terms of automated network development?

Keisuke Suzuki, NTT Docomo (00:53):
So one of the most innovative things is the commercialising agent care-based network assurance this February. Our agentic AI has hundreds, a huge amount of data, from the over one million network devices across the labour network, transport network and core network. And we have the leverage monitor engine approach and that automate entire workflow from the annual detection root-cause analysis and action recommendation. And so we successfully can reduce the service recovery time at the complicated failure case by as much as 50%.

James Pearce, TelecomTV (01:41):
So how important then is the role of digital twins for telco?

Keisuke Suzuki, NTT Docomo (01:45):
So without the network digital twin, agentic AI can't see any more across our network networks. So in our agentic AI system, we built a strong network digital twin that reflect the actual network topology and next alarms and KPIs in near real-time basis. So thanks to that the network digital twin, so our agent can see the entire our end-to-end network and then they can analyse the root cause and recommended actions. So network digital twins are a must have for the network operators.

James Pearce, TelecomTV (02:36):
We can see how important digital twins are to what you guys are doing. So if we look a little bit wider at the wider telecom technology ecosystem, what can companies do that would help you in your job? What do you need from that industry?

Keisuke Suzuki, NTT Docomo (02:50):
So one of the most painful thing for the operator is the data quality and the building precisely. So we need to piece a part to combine the data from the various vendors. That's a very tough thing for the network operators. And actually we have put a lot of effort into the ETL data cleaning and transformation. So our mobile industry can help that. So the data normalisation, the standardisation, define the unified data model, that is very critical for us. So that is our expectation for the industry.

James Pearce, TelecomTV (03:47):
That's really helpful. I'm sure the industry will love to take your learnings from that. What else could we look forward to from NTT Doccomo in the near future? Do you got anything else you can share with us?

Keisuke Suzuki, NTT Docomo (03:57):
So one of the key things this DW is the trust and the decision. So agentic AI is now commercialised in some area, but we still have challenges regarding the preciseness, data, trust and so on. So at this moment, to be honest, we cannot rely on our network being controlled fully. So we need more trust the agent in the foundation.

James Pearce, TelecomTV (04:33):
Brilliant. Well, thank you so much for joining us today on telecom TV.

Keisuke Suzuki, NTT Docomo (04:36):
Yeah. Thank you very much.