Bouygues Telecom strengthens its fixed offers by adding CANAL+SÉRIES to its Bbox Ultym
Mar 25, 2019
Paris, 25 March 2019 – Bouygues Telecom is today upgrading its fixed internet offersi as part of its continuing response to changing usage in France. As of this morning, Bbox Ultymii , the most extensive of Bouygues Telecom’s fixed offers, also includes CANAL+SÉRIES.
Launched by CANAL+ on 12 March, this brand-new streaming service gives exclusive access to “CANAL+ original creations”, such as ENGRENAGES (SPIRAL), HIPPOCRATE, VERSAILLES or BARON NOIR, as well as to very high-quality international series like KILLING EVE, DEADLY CLASS, BABYLON BERLIN or 24.
The version included in the Bbox Ultym package allows for two simultaneous connections on two different screens (TV, smartphone, tablet, etc.). Bouygues Telecom is the only operator in France to include this service in a fixed offer. In addition, the theoretical upload speed for Bbox Ultym Fibre has been increased to 500Mb/s, the highest speed currently available in a B2C fixed offer in France.
A new Wifi range extender specially designed for the Bbox Ultym offer has also been introduced, providing optimum coverage of the home. The theoretical upload speed for Bbox Must Fibreiii customers has likewise been increased to 300Mb/s. Bbox Fitiv continues to be the simplest offer for those who only want xDSL internet and unlimited calls to fixed phones in mainland France, French overseas departments and 110 other countries around the world.
Like Bbox Ultym and Bbox Must, Bbox Fit now also includes new improvements to the fixed customer experience:
• The Keep Connectedv promise has been extended. From the moment they subscribe, or if they experience an access problem, Bouygues Telecom’s fixed customers are provided with a 100 GB top-up to their mobile plans or with a 4G dongle, as well as with access to TV thanks to the B.tv app on their smartphone or tablet.
• To make life easier, all fixed customers can now contact Bouygues Telecom advisersvi until 10pm, schedule in-store appointments so that they don’t have to wait, and ask for a call-back within 15 minutes or at the time of their choice.
Bouygues Telecom’s new range of fixed offers launched in April 2018 has attracted a large number of families looking for clear and straightforward offers genuinely suited to their needs. By the fourth quarter of 2018, the “Keep Connected” promise had already become the third most important criterion of choice for new customers, just behind price and download/upload speed1 . Bouygues Telecom now has over 3.7 million fixed customers.
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