"Ask 100 technical experts to define SDN and NFV and explain its impact on the industry, and you will get roughly 150 answers.” Axel Clauberg, VP IP and Fixed Access at Deutsche Telekom, believes operators and their customers do not yet fully understand SDN and NFV and its importance to the industry. In this candid interview with Martyn Warwick at Broadband World Forum Europe 2013 in Amsterdam, he discusses DT’s focus in this time of immense change for the industry. SDN and NFV will require lots of work to change Operators, Vendors and the whole community. Customers meanwhile; don’t care, they just want the right offer.