Taiwan Star extends strategic partnership with Netcracker for billing managed services

Netcracker’s Revenue Management and Managed Services Enables Best-in-Class Technology While Ensuring Operational Excellence

WALTHAM, MA — October 22, 2018 —

Netcracker Technology announced today that Taiwan Star Telecom has extended its billing managed services partnership with Netcracker. The use of Netcracker’s Revenue Management and Managed Services will help Taiwan Star ensure continued best-in-class revenue management capabilities while optimizing a range of revenue management operations, including reduced bill run times and enhanced billing accuracy.

Taiwan Star is one of the leading mobile carriers in Taiwan, which delivers 3G and 4G telecommunication products and services with the best cost-performance price plans and distinctive professionalism to excel in customer experience.

Netcracker’s Revenue Management solution is Taiwan Star’s primary billing platform and is used to deliver the best possible offerings and customer experience across its growing subscriber base.

“The Taiwanese mobile market is growing increasingly competitive and we must work with proven partners and leverage stable, reliable platforms to meet our growth plans,” said Peter Pan, Senior Vice President IT Group at Taiwan Star. “Netcracker has been a trusted billing partner to Taiwan Star for years. We look forward to continuing to build upon our existing relationship through the use of Netcracker’s industry-proven solutions and expertise.”

“Netcracker is very pleased and honored to continue to be Taiwan Star's strategic partner as it continues the expansion and growth into the Taiwanese market,” said Robin Laliberte, Senior Vice President of APAC and the Middle East at Netcracker. “This agreement once again demonstrates the high level of trust and confidence that our customers have in Netcracker to be able to achieve their business objectives.”