Ericsson OSS/BSS Summit 2026

Ericsson demo: Stopping silent degradation with autonomous multi-agent AI

By James Pearce

Nov 9, 2026

Hemant Patil, Service and 5G Slicing Orchestration - Global Sales, Ericsson

Ericsson’s Hemant Patil explains how a collaborative ecosystem of specialised AI agents enables Level 4 Autonomous Networks to resolve issues before alarms can even fire. He reveals how zero-touch closed loops dynamically detect, prioritise, heal and validate network performance across the radio access network, core and cloud.

Recorded October 2026

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