Singtel partners Vonage to accelerate global enterprise and telco innovation and digital transformation

  • Collaboration to drive rapid application development across multiple markets with federated network, edge and communications application programming interfaces (APIs)

Singapore – Singtel today announced it is partnering with Vonage, a global leader in cloud communications and a part of Ericsson (NASDAQ:ERIC), to help enterprises and telcos to innovate and scale their services and solutions through Singtel’s industry-leading one-stop orchestration platform, Paragon. By integrating Paragon’s advanced telco and edge APIs with Vonage's API platform, enterprises, telcos and developers will have access to a global ecosystem of rich communications, network and edge APIs that will seamlessly provide optimised, secure, and engaging customer experiences, while accelerating digital transformation.

Paragon-enabled telcos from Singapore, Thailand, Spain, Taiwan and Indonesia will be able to federate APIs with one another to create a globally unified telco and edge API library that global independent software vendors (ISVs), enterprises and developers can leverage to deliver digital services at greater speed and scale over hybrid networks, hybrid edge and public cloud infrastructures across multiple markets.

Mr Bill Chang, CEO of Singtel’s Digital InfraCo, said, “Through this strategic partnership with Vonage, enterprises and developers can tap into federated APIs and collaborate with Paragon-enabled telcos to jointly develop and seamlessly deploy applications into more countries, without needing to repeatedly adapt or change their applications for different markets. This streamlined approach enables telcos and enterprises to focus on growth and innovation according to their business needs and offers vast opportunities for their independent software vendors (ISVs) and partners to expand service delivery into more countries, with greater ease, speed and scale.”

“We are pleased to announce our partnership with Singtel as we continue to collaborate with frontrunner service providers globally to drive an open ecosystem for exponential innovation and network monetisation,” said Niklas Heuveldop, Vonage CEO and Head of Business Area Global Communications Platform, Ericsson. “By combining Vonage’s API platform, Ericsson’s 5G network capabilities and Singtel’s Paragon platform, we are paving the way for developers to pioneer new solutions for enterprises to reimagine their business, improve customer experiences and create new communications and engagement capabilities.”

Vonage APIs will be made available in the Paragon platform marketplace, Singtel’s app store for multi-network, multi-cloud enterprise solutions, enabling enterprises to explore new possibilities for innovation and to expand their range of digital services at speed. Singtel also plans to make network and edge APIs, defined by industry standards like CAMARA and TMForum, to be available to a broad community of developers through the Paragon and Vonage API platforms, to drive rapid enterprise application development across multiple markets. Network capabilities exposed through industry standard and innovative new APIs, such as Quality on Demand, slicing and credential-less authentication are expected to be available for preview in Q4.  These capabilities support new services and solutions, optimise application performance and drive better customer experiences.

Enabling innovation and efficient deployment of solutions and services across multiple markets

Singtel Paragon is a comprehensive solution that enables enterprises to connect with the 5G network and securely deploy their edge computing applications and services rapidly on the telco’s infrastructure, thus reducing time-to-market and shortening the innovation curve. This partnership will enable the Vonage API platform to publish Paragon APIs for telcos to capitalise on the key capabilities of their networks and edge such as:

  • Network Slicing: An advanced capability of the Singtel 5G network that can provide customisable connectivity experiences tailored to specific enterprise service requirements
  • Multi-Cloud Management: Enables effortless deployment of workloads across various cloud services
  • Connectivity Management: Activate and manage the lifecycle of network connections seamlessly
  • Edge computing: Discover, deploy and manage mission critical enterprise applications at the edge of telco networks
  • Advanced network services: Examples include enabling network features to track the location of devices, authenticate enterprise customer connections without credentials like one-time-password and ensuring enterprise network quality on demand.

To learn more about the platform, visit Singtel Paragon. ISVs, enterprises and Over-The-Top service providers keen to leverage Paragon’s telco, edge and multi-cloud APIs in Southeast Asia can contact [email protected] for trials. To find out more about Vonage, visit

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