New Zealand telco 2degrees selects Totogi Charging-as-a-Service to expedite market growth
Feb 7, 2024
Austin, TX – Totogi, the leading innovator in AI-powered SaaS-based telecommunications monetization software, today announces that the full-service New Zealand mobile network operator (MNO), 2degrees, has chosen Totogi to modernize its wholesale offering to the MVNO and digital brand market. This selection is part of 2degree’s ongoing commitment to its customers, community, and the environment, designed to foster a thriving software-defined offering for MVNO brands. Totogi’s Charging-as-a-Service was selected for its quick onboarding and efficient service for MVNO customers.
Totogi’s Charging-as-a-Service, a SaaS monetization platform running on Amazon Web Services (AWS), offers 2degrees the ability to efficiently onboard new MVNOs and accelerate revenue to the operator. Together, Totogi and 2degrees ensure a superior and responsive user experience for MVNOs. With the ability to create plans without any IT intervention or product upgrades, 2degrees can focus on what matters most: serving MVNOs and helping them grow their business.
Key to 2degrees’ decision was Totogi’s AI vision, rapid deployment, seamless plan configuration, and alignment with 2degrees’ vision for growth, flexibility, and accelerated time-to-market. This strategic partnership with Totogi marks a significant step in 2degrees’ journey towards becoming a leading digital telecom provider in the wholesale market.
Totogi’s AI-powered design offers 2degrees unique capabilities to optimize plan design and promotion, driving improved customer Net Promoter Score (NPS) and business results. The core of Charging-as-a-Service is built using AWS AI and machine learning (ML) services, including Amazon Bedrock and Amazon SageMaker, converting the rich and large datasets generated by the charging system into deep insights used to create hyper-personalized customer offers automatically. Specific capabilities that will be available to 2degrees include the calculation of churn score, automated plan design and promotion, and customer journeys, an advanced Graph-AI representation of subscriber behavior.
2degrees is proud of its new wholesale offering. “Embracing Totogi’s Charging-as-a-Service is a strategic leap for 2degrees, marking a new chapter in our journey of innovation and customer service excellence,” says Chris Bradley, Head of Digital Architecture at 2degrees. “Totogi’s rapid onboarding capability is pivotal, enabling us to swiftly adapt to ever-evolving market demands and accelerate our revenue growth. This partnership not only enhances our operational agility but also empowers us to offer tailored, dynamic solutions to our MVNO partners.The New Zealand territory is dominated by three MNOs, so modern, software-defined MVNO offerings will help reshape the market in the years to come, and bring innovation and consumer benefits to customers. It’s an exciting time for 2degrees as we harness Totogi’s state-of-the-art technology to reinforce our position as a leading digital telecom provider in New Zealand.”
Jayanth Nagarajan, Head of Telecommunications Industry, APJ at AWS said, “We are delighted to support the evolving needs of our telecommunications customers, including helping 2degrees drive innovation and efficiency for their customers. The combination of Totogi’s Charging-as-a-Service hosted on AWS, and its availability through AWS Marketplace offers an efficient approach for communication service providers, MVNOs, and MVNEs to try, purchase, and deploy charging solutions – helping to accelerate business outcomes.”
Danielle Rios Royston, acting CEO of Totogi, commented: “2degrees selecting our Charging-as-a-Service SaaS product shows the power of Totogi for modern MNOs who are looking to add AI capability to their service offerings. CSPs need a carrier-grade charging capability to support their MVNOs that’s available at an unbeatable price. 2degrees can build AI-assisted plans for their MVNO while accelerating time-to-market and revenue generation. The SaaS platform underpinning our software is a game-changer, offering 2degrees the agility and efficiency needed in today’s dynamic telecom landscape. This is just the beginning of what the platform can do for 2degrees, and I can’t wait for them to unlock the full AI power of Totogi.”
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