Network operator becomes first to bring Visual Voicemail to O2 customers on Android

Visual Voicemail is making its way to more phones of O2 customers today as it becomes the only UK operator to offer Visual Voicemail on Android devices.

The offer will initially launch on the Google Pixel 3 and 3 XL, with plans to roll out across other vendors, including Samsung and Sony early next year.

Available for O2 Pay Monthly customers, Visual Voicemail is the most user-friendly way to easily and quickly check and select specific voicemail messages without the need to dial 901 to retrieve. In addition, Visual Voicemail displays useful details, such as the name or number of the person leaving the voicemail, as well as the date, time and length of the message.

Currently only available in a similar format on iPhone and Windows Phones, this move from O2 showcases the network operator’s desire to offer the best experience to its customers, regardless of the phone they use.

Magnus McDonald, Director of Product and Category Management at O2 said: “We are constantly looking at how we can improve the customer experience when using any of our services. We were the first to offer Visual Voicemail on the iPhone and then again on Windows phones and it has always been a hugely popular offer. We know that our customers have been hoping to have Visual Voicemail on their Android devices and we’re delighted to be the first network operator to be able to offer this.”

The new Visual Voicemail upgrade can be enabled by installing a new version of the Phone app, available via the Google Play Store.

For more information, visit Visual Voicemail on O2.