TelecomTV TelecomTV
  • News
  • Videos
  • Channels
  • Events
  • Directory
  • Smart Studio
  • Surveys
  • Debates
  • Perspectives
  • DSP Leaders World Forum
  • DSP Leaders
  • Great Telco Debate
    • |
    • Follow
    • |
    • Subscribe
  • |
  • More
  • Webcasts
  • Surveys
  • Debates
  • Perspectives
  • Great Telco Debate
  • |
  • Follow TelecomTV
  • |
    • Subscribe
    • |
  • About
  • Privacy
  • Help
  • Contact
  • Follow TelecomTV
  • About
  • Privacy
  • Help
  • Contact
  • Sign In Register Subscribe
    • Subscribe
    • Sign In
    • Register
  • Search

Broadband

TelecomTV TRACKER

Sourced by TelecomTV's TRACKER platform
from Adtran Investor News & Events

Broadband

ATC Communications Adds ADTRAN SmartRG Connected Home Services

Via Adtran Investor News & Events

Jun 6, 2019

End-to-end device management and analytics tools improve subscriber experience and resolution times

HUNTSVILLE, Ala.--(BUSINESS WIRE)-- ADTRAN® , Inc., (NASDAQ:ADTN), a leading provider of next-generation open networking and subscriber experience solutions, today announced ATC Communications has implemented the ADTRAN SmartRG end-to-end network management solution on its broadband network. ATC is a family-owned Rural Local Exchange Carrier (RLEC) in Central Nebraska delivering phone, internet and cable TV to homes and businesses of all sizes.

ATC is implementing the SmartRG full suite of software, including SmartRG Device Manager and SmartRG Smart Analytics.

“We’ve been working with ADTRAN for nearly 20 years. ADTRAN SmartRG enables us to provide a robust broadband solution with superior support, including our new managed home Wi-Fi offering,” ATC General Manager John E. Koller said. “Our customer’s home network is really just an extension of our network. We can see greater detail in the network to help us deliver and improve customer service while simplifying end-user management. The customer also has access to tools to diagnose issues on their own without having to make a help desk call, giving them greater control over their home network.”

Implementing ADTRAN SmartRG provides ATC Communications with an in-cloud connected managed home Wi-Fi solution with auto provision, zero turn-up time and simplified management. A SmartRG dashboard allows the customer to monitor Wi-Fi throughout the home and see how reliable it is, enabling the customer to monitor coverage and to discover which devices are consuming the most bandwidth.

“With SmartRG, ADTRAN now has an outstanding end-to-end connected home solution extending into the customer premise,” ADTRAN Western Sales Director for SmartRG Mei Wu-Fergus said. “The combination of analytics and troubleshooting features enables network operators to reduce the amount of time to resolve issues and start to eliminate truck rolls. Customer self-care enabled by SmartRG is also key, with the current generation of users wanting to resolve problems on their own rather than being dependent upon a help desk.”

SmartRG Device Manager is a robust TR-069 ACS management platform utilizing a secure cloud-based deployment designed to be repeatable and portable regardless of a broadband operator’s geographic location or CPE management requirements. Through SmartRG Home Analytics, operators receive real-time and historical analysis of home network connectivity issues, with data collected in real-time directly from customer premises equipment (CPE) and organized in the cloud. Using patented data collecting and streaming techniques, SmartRG delivers unique visibility and analysis to service providers on common Wi-Fi and bandwidth-related issues, security vulnerabilities, as well as market trends across the subscriber base.

Related Topics
  • Adtran,
  • Cloud,
  • Digital Platforms & Services,
  • North America,
  • Smart Homes,
  • Telco & CSP,
  • Tracker,
  • Wi-Fi

More Like This

Access Evolution

Deutsche Telekom exceeds 100 billion euros of revenue in record year 2020

Feb 26, 2021

Access Evolution

Telefónica’s net income grows 38.5% in 2020 to reaches €1.582 billion

Feb 25, 2021

Open Networking

Liverpool City Region announces construction of a 212 km high speed full fiber network

Feb 25, 2021

Access Evolution

Denmark is the most connected country in the world, Burundi the least

Feb 22, 2021

Access Evolution

J:COM selects CommScope to power 10G broadband for Japan’s residential and business customers

Feb 22, 2021

This content extract was originally sourced from an external website (Adtran Investor News & Events) and is the copyright of the external website owner. TelecomTV is not responsible for the content of external websites. Legal Notices

Email Newsletters

Stay up to date with the latest industry developments: sign up to receive TelecomTV's top news and videos plus exclusive subscriber-only content direct to your inbox – including our daily news briefing and weekly wrap.

Subscribe

Top Picks

Highlights of our content from across TelecomTV today

18:24

How Zoom evolved in the pandemic era

26:24

Red Hat and HPE discuss how to support open multi-vendor 5G network slices

14:28

How RADCOM is helping Rakuten Mobile run its innovative 5G network

8:33

Monetizing innovative telco edge services

  • TelecomTV
  • Decisive Media

TelecomTV is produced by the team at Decisive Media

Menu
  • News
  • Videos
  • Channels
  • Directory
  • Smart Studio
 
  • Surveys
  • Debates
  • Perspectives
  • Events
  • About Us
Our Brands
  • TelecomTV Tracker
  • TelecomTV Perspectives
  • DSP Leaders
  • DSP Leaders World Forum
  • The Great Telco Debate
Get In Touch
[email protected]
+44 (0) 207 448 1070

Request a Media Pack

Follow
  • © Decisive Media Limited 2021. All rights reserved. All brands and products are the trademarks of their respective holder(s).
  • Privacy
  • Terms
  • Legal Notices