T-Mobile Adds 2.1 Million Customers in the Second Quarter 2015
Jul 9, 2015
Customers Continue to Flock to America’s Un-carrier for Choice, Flexibility and Value
- 2.1 million total net customer additions, up 41% year-over-year -- 9th consecutive quarter with over 1 million
- More than 1 million branded postpaid net customer additions, up 11% year-over-year -- 4th consecutive quarter with over 1 million
- 760,000 branded postpaid phone net customer additions, up 31% year-over-year -- demonstrating a continued focus on the most valuable customer segment of the market
- 178,000 branded prepaid net customer additions, up 75% year-over-year -- growing the industry’s biggest and best prepaid brands
- 1.3% branded postpaid phone churn -- continued record-low churn and a year-over-year reduction of 16 basis points
BELLEVUE, Wash. - July 9 - T-Mobile US, Inc. (NYSE: TMUS) today provided a preliminary view of key customer results for the second quarter of 2015, once again demonstrating continued strong momentum and positive customer response to its Un-carrier moves. The Company generated 2.1 million total net customer additions, including over 1.0 million branded postpaid net customer additions. This marks the ninth consecutive quarter that T-Mobile has delivered over 1 million total net customer additions and the fourth consecutive quarter with over 1 million branded postpaid net customer additions.
"T-Mobile’s momentum continued in full force for the second quarter, with 2.1 million customers voting in favor of the Un-carrier," said John Legere, President and CEO of T-Mobile. "Now we are doubling down again with Un-carrier Amped! Once again making it absolutely clear that....We Won’t Stop!"
Preliminary Second Quarter 2015 Customer Results
In the second quarter of 2015, T-Mobile added 2.1 million customers, bringing its total customer base to 58.9 million across postpaid, prepaid and wholesale. Total net customer additions were up 41% year-over-year and 14% sequentially.
T-Mobile reported continued strength in its branded postpaid customer segment in the second quarter of 2015. Total branded postpaid net customer additions were more than 1.0 million, up 11% compared to the prior year. Branded postpaid phone net customer additions were 760,000, up 31% compared to the prior year. Branded postpaid mobile broadband net customer additions were 248,000, down compared to last year, but up 85% sequentially.
"T-Mobile continues to win with the industry’s most valuable customer segment - postpaid phone customers," continued Legere. "We attract phone customers with signature moves that resonate and with the nation’s fastest 4G LTE network."
Branded prepaid net customer additions were 178,000 in the second quarter of 2015, which represents an improvement of 144% sequentially and 75% year-over-year. Branded prepaid to branded postpaid migrations of approximately 175,000 were down sequentially.
Wholesale net customer additions in the second quarter of 2015 were 886,000, up 93% year-over-year and 43% sequentially.
Branded postpaid phone churn of 1.3% in the second quarter of 2015 was down 16 basis points year-over-year, essentially flat from the record-low in the first quarter of 2015. The year-over-year decrease in churn reflects ongoing improvements in T-Mobile’s network as well as the increased customer value provided through Un-carrier innovations.
T-Mobile expects to report full financial results for the second quarter of 2015 on July 30, 2015.
Preliminary Customer Results and Churn Metrics
The following table sets forth the number of ending customers: !(http://newsroom.t-mobile.com/content/1020/images/Table 1(1).png) The following table sets forth the number of net customer additions (losses): !(http://newsroom.t-mobile.com/content/1020/images/Table 2.png) NM - Not meaningful. The following table sets forth the churn: !(http://newsroom.t-mobile.com/content/1020/images/Table 3.png) (1) The Company's customer results for the second quarter of 2015 are preliminary and subject to completion of the Company's quarter-end closing review procedures. Full second quarter results are expected to be reported on July 30, 2015.
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