Achieving Zero Touch Automation

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Video Feature

What is Zero Touch Automation and why should service providers be taking an active part in its development? CSPs are looking to reduce the time required to bring new services into operation, and one of the key elements necessary to achieve this is zero touch automation. The intent of zero touch is to rethink the operational framework for CSPs as an important step towards their ongoing digital transformation. But as well as technology changes, this will also require internal cultural changes, bringing together network IT and operations.


  • Alla Goldner, Director of Technology, Strategy and Standardization, Amdocs and Usecase Subcommittee Chair, ONAP
  • Marc Cohn, Virtualization Business Lead, Network Architects International
  • Dave Milham, Chief Architect, TM Forum
  • Vanessa Little, Director, Global NFV Ecosystem Architecture, VMware
  • Peter Konings, Head of Product Development, Europe, Verizon

Filmed at: ZTA Congress, Madrid, Spain, March 2019

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