TelecomTV TelecomTV
  • News
  • Videos
  • Channels
  • Events
  • Directory
  • Smart Studio
  • Surveys
  • Debates
  • Perspectives
  • DSP Leaders World Forum
  • DSP Summits
  • Great Telco Debate
    • |
    • Follow
    • |
    • Subscribe
  • |
  • More
  • Webcasts
  • Surveys
  • Debates
  • Perspectives
  • Great Telco Debate
  • |
  • Follow TelecomTV
  • |
    • Subscribe
    • |
  • About
  • Privacy
  • Help
  • Contact
  • Follow TelecomTV
  • About
  • Privacy
  • Help
  • Contact
  • Sign In Register Subscribe
    • Subscribe
    • Sign In
    • Register
  • Search

Tracker

TelecomTV TRACKER

Sourced by TelecomTV's TRACKER platform
from Three News

Tracker

Three UK reports first half performance

Via Three News

Aug 3, 2017

Three UK announces its half-year results for the first six months of 2017

H1 17 Financial Highlights (versus H1 16)

  • Total revenue up 10% at £1.16 billion
  • Total margin up 6% to £725m due to increased customer base
  • EBITDA down by 2% at £341m
  • EBIT down by 15% to £197m due to costs associated with network and IT infrastructure investment

Operational and Strategic Highlights

Bringing innovative, customer-led services to market

  • Retained industry leadership position on mobile roaming by extending Feel at Home offer to 60 worldwide destinations including Singapore and Brazil, allowing Three UK customers to use their phones abroad in more than 80% of destinations they travel to – more than any other network - at no extra cost
  • Launched Go Binge, an innovative, zero-rated product and open platform offering Three UK customers on selected plans the freedom to stream Netflix, TV Player, Deezer and SoundCloud, by removing data charges on those services

Growing customer base and improving satisfaction rates

  • Grew customer base by 9% to over 9.9 million active customers1 , driven by strong prepaid growth
  • Customer Net Promoter Score increased to +21, the best-ranked MNO for more than three years
  • Fewest complaints of any MNO according to Ofcom report2
  • Top ranked MNO in Which? retail satisfaction report

Delivering market-leading connectivity

  • Indoor population network coverage now at 97%, up from 81% two years ago
  • 91% 4G population coverage
  • 86% of customer handsets now 4G enabled
  • More than 10% of customers now regularly making calls using our VoIP service.
  • On 31st May 2017, completed acquisition of UK Broadband Limited, operating under the Relish brand in Central London and Swindon, opening up home broadband market as growth area for business

Dave Dyson, Chief Executive of Three UK, said:

“This encouraging set of results is testament to our continued improvement in customer satisfaction, which remains Three’s core focus and clear point of differentiation. The extension of our Feel at Home offer, which now covers 60 destinations worldwide, and the launch of Go Binge, are exciting examples of how we continue to help customers get the most from their devices.

“Our market-leading satisfaction and low complaint levels are a result of the hard work of the thousands of passionate staff across the Three UK business.”

1 An active customer is one that generated revenue from an outgoing call, incoming call or data/content service in the preceding three months.

2 Ofcom, Telecoms and Pay TV Complaints Q1 (January to March) 2017 (https://www.ofcom.org.uk/__data/assets/pdf_file/0010/103411/Telecoms-and-Pay-TV-Complaints-Q1-January-to-March-2017.pdf)

Image

Click on the image to view Half-Year 2017 results’ highlights

Related Topics
  • Cloud,
  • Digital Platforms & Services,
  • Europe,
  • Finance & Banking,
  • Mobile,
  • News,
  • Three UK,
  • Tracker

More Like This

AI, Analytics & Automation

IBM to Acquire myInvenio to help Organizations Use AI-powered Automation to Better Streamline Business Processes

Apr 18, 2021

5G

China Mobile Hebei and Huawei deploy 5G indoor gigabit networks

Apr 16, 2021

Digital Platforms & Services

Nokia’s Nuage Networks to power China Mobile Cloud’s massive public cloud expansion

Apr 15, 2021

5G

Ericsson and MediaTek dual connectivity breakthrough makes the path to 5G Standalone easier

Apr 15, 2021

Access Evolution

LEO broadband services will propel satellite broadband market revenues to US$4.1 billion in 2026

Apr 15, 2021

This content extract was originally sourced from an external website (Three News) and is the copyright of the external website owner. TelecomTV is not responsible for the content of external websites. Legal Notices

Email Newsletters

Stay up to date with the latest industry developments: sign up to receive TelecomTV's top news and videos plus exclusive subscriber-only content direct to your inbox – including our daily news briefing and weekly wrap.

Subscribe

Top Picks

Highlights of our content from across TelecomTV today

DSP Leaders World Forum 2021 Delegate Report

0:50

DSP Leaders Open Telco Summit

23:25

Extra Shot: Next Steps for DSPs

11:17

How cloud dynamics are reshaping the telecoms sector

  • TelecomTV
  • Decisive Media

TelecomTV is produced by the team at Decisive Media

Menu
  • News
  • Videos
  • Channels
  • Directory
  • Smart Studio
 
  • Surveys
  • Debates
  • Perspectives
  • Events
  • About Us
Our Brands
  • TelecomTV Tracker
  • TelecomTV Perspectives
  • DSP Summits
  • DSP Leaders World Forum
  • The Great Telco Debate
Get In Touch
info@telecomtv.com
+44 (0) 207 448 1070

Request a Media Pack

Follow
  • © Decisive Media Limited 2021. All rights reserved. All brands and products are the trademarks of their respective holder(s).
  • Privacy
  • Terms
  • Legal Notices