Radcom enters a multi-year agreement to deliver an enhanced customer experience to Beeline’s customers across Russia
Oct 7, 2019
TEL AVIV, Israel - October 7, 2019 - RADCOM Ltd (NASDAQ: RDCM), today announced it has entered into a multi-year agreement with PJSC VimpelCommunications (“VimpelCom”), a subsidiary of VEON Ltd. operating under the Beeline brand (“Beeline”). Under the agreement, RADCOM will provide its fully virtualized Network Intelligence solutions to assure Beeline’s end-to-end customer experience. RADCOM’s solutions will help improve the customer experience delivered to Beeline’s customers across Russia.
RADCOM Network Intelligence will monitor all services in an automated, dynamic way that fully integrates into Beeline’s virtualized platform.
“VimpelCom is focused on delivering top quality of experience to its customers in a highly competitive market,” said Martin Skop, VimpelCom’s Chief Technology Officer. “RADCOM’s solutions will enable us to do this at scale with automation. Implementing RADCOM’s solution enables us to increase the end-to-end customer experience we deliver to our Beeline customers and reduce operational costs.”
“We are excited to be working with VimpelCom to assure the quality of service for its Beeline customers,” said Yaron Ravakie, RADCOM’s Chief Executive Officer. “VimpelCom is a very innovative and customer-oriented operator who we believe will benefit greatly from deploying RADCOM Network Intelligence as they look to deliver top-quality digital services to their entire customer base.”
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