Verizon reports strong customer loyalty and wireless net additions in 4Q 2018
Jan 8, 2019
LAS VEGAS – Verizon Communications Inc. (NYSE, Nasdaq: VZ) has entered 2019 with substantial momentum following a strong finish in fourth-quarter 2018, according to comments made today by Ronan Dunne, executive vice president and head of Verizon Wireless.
Speaking at the Citi 2019 Global TMT West investor conference here, Dunne said that Verizon Wireless posted 1.2 million retail postpaid net additions in fourth-quarter 2018, of which approximately 650,000 were phone net additions. He said retail postpaid phone churn was 0.82 percent in the fourth quarter, indicating continued strong customer loyalty.
“In a highly competitive wireless market, our connections growth and churn rates signal that customers are attracted to our network superiority and reliability, as well as our unique product offerings,” Dunne said. “We enter 2019 excited about the possibilities that 5G will bring, and confident that customers will benefit from the best products, on the best plans, on the best network.”
Verizon will report fourth-quarter and full-year 2018 earnings on Tuesday, Jan. 29.
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