Telstra Health launches unique radiology storage and viewing service

Via Telstra

Nov 23, 2015

23 November 2015

Telstra Health today announced it had implemented a vendor neutral image and data management service that provides radiologists with the ability to view x-rays, MRIs and other radiology studies, regardless of location or the system used to capture the image.

The service bundles vendor neutral archiving capability with a curated storage solution and Telstra’s best of breed [data] network. This combination of software and the Telstra IP® network allows very large studies to be rapidly fetched from the archive by any site in the network, reducing idle time and improving efficiency.

The sharing ability of the solution can deliver multiple benefits, including improved efficiency and reduced costs by avoiding unnecessary duplicate imaging and lost time while waiting for images to load. It also means second reviews can be conducted or reports archived without concern as to what system was used to capture the image. This solution lends itself to radiology providers who outsource their reporting services to teleradiology organisations.

Michael Boyce, Telstra Health’s Head of Provider Applications, said that the solution demonstrates in the real world how a better connected health system can benefit patients and providers.

“The image and data management service means more convenient access to images and reports and reduced time taken for a diagnosis to be delivered to patients. For radiologists and the business it means more efficient use of skills and resources, allowing images to be automatically routed to the most appropriate radiologist available depending on the type of image or skill set required,” Mr Boyce said.

“When a patient sets an appointment the service can pre-fetch prior studies of that person, making the patient’s history available at the radiologist’s fingertips.”

“The key to building a connected healthcare system is interoperability - having different programs talk to each other and allowing data to be shared across platforms. This solution means that where radiologists previously had to be using the same imaging system, they can now use different systems but share files, regardless of location, software or hardware.

“In the future this will mean patients will be able to create a holistic image history, pulling files and images from different providers, in different locations and have one, single source of their radiology history,” Mr Boyce said.

The hybrid cloud/on-site solution sees radiology studies transmitted to a centralised storage facility through Telstra data connectivity links and then managed using the Mach7 Vendor Neutral Archive (VNA) software, provided by Telstra Health’s third party supplier, 3D Medical. The service will deliver long-term image storage including back-up of all images at a secondary site.

Leading diagnostic imaging provider Capital Radiology signed a four year contract with Telstra Health in July 2015 as the foundation customer and the solution has already been deployed and is archiving data for 55 of Capital’s 72 clinics.

Chris Germon, Chief Information Officer of Capital Radiology, said that the solution would change the way radiology was delivered.

““The Mach7 enterprise imaging solution provides Capital Radiology with a flexible and robust solution to better manage our large amount of imaging data. Our business workflow requirements change regularly but using this platform we can adjust our workflow rules within seconds and deliver images to clinicians promptly. The security and reliability of the Telstra Health hosted platform, together with the enterprise imaging expertise of Mach7 ensured the implementation process was completed on-time and to Capital’s expectations,” Mr Germon said.

About Telstra Health

Telstra Health is a provider of eHealth solutions with the ambition to create a better health system for patients, providers and health insurers. Telstra Health aims to be the partner of choice and is working with medical experts, the health sector, government, funders as well as the world’s best and most innovative eHealth companies to build a future where eHealth solutions are integrated together to create a brilliantly different health care system. Telstra Health is a business division of Telstra Corporation, Australia’s leading telecommunications company. For more information visit

About 3D Medical Limited

At 3D Medical our aim is to aid medical professionals in the facilitation of improved clinical care, improving medical procedures, diagnostics and ultimately improving patient outcomes.

3D Medical is a medical specific 3D printing and interactive virtual reality and data integrations provider. Our services 3D Medical Printing; EchoPixel (interactive virtual reality technology); GestSure (in surgery image control); Mach 7 (enterprise imaging solution provides healthcare organisations with the ability to archive, consolidate, access, and share medical imaging data across departments, locations and regions) and MediDATA service provides medical practices the opportunity to leverage their analytical capabilities to gain an improved understanding of the characteristics of the patients which drive their business. These new and innovative products leverage data already captured by conventional imaging modalities and apply it in more meaningful ways to deliver improved economic and patient outcomes.

About Capital Radiology

Capital Radiology is a leading diagnostic imaging provider who is committed to providing prompt and professional care. Our objective is to build a leading healthcare business that makes diagnostics faster, more accurate and more efficient whilst delivering a superior patient outcome and experience at all of our clinics.

With an established strong business model firmly in place, coupled with a clear and focused strategy, Capital Radiology is perfectly positioned in the Australian diagnostic imaging market place for robust and continued growth. Our goals, beliefs and principles are the foundation of the work we do every day on behalf of our staff, patients and referrers.

With over 70 facilities across Victoria and New South Wales, led by our subspecialty trained radiologists, Capital Radiology provides you comprehensive diagnostic support across all imaging modalities.

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