Entel’s path to building an AI-native techco
By James Pearce
Nov 6, 2026
Carlos Palito, CIO, Entel
At Ericsson’s OSS/BSS Summit 2026, Carlos Palito, CIO of Entel, shares how the South American operator is laying the groundwork to become an AI-native techco. He explains how unified data lakes, multivendor interoperability and embedded AI agents empower the telco’s transition from reactive problem-solving to proactive churn prevention.
Recorded October 2026
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