SFR Business and Cisco extend their partnership: a new unified communications solution for large companies

Address the new challenges of digitalization and the acceleration of hybrid work After launching a unified communications solution for small and medium-sized businesses, SFR Business and Cisco are continuing their collaboration in order to meet the flexibility requirements and strategic digitalization challenges of large companies.

With the acceleration of the development of the hybrid work mode combining on-site and remote work, companies are looking for unified communications solutions that are increasingly efficient and integrated with their applications. SFR Business and Cisco are launching the Webex suite, which includes hybrid meeting solutions with Webex Meeting and telephony with Webex Calling Dedicated Instance, for companies with 1,000 employees or more.

Available in the cloud, this unified communications solution makes it possible to streamline, optimize and customize the tools according to the needs of businesses. For example, it is possible to integrate third-party applications such as communications recording, provisioning or enterprise customer relationship management.

Simplified management, rich functionality and enhanced security The Webex suite offers extensive features such as video conferencing from meeting rooms, artificial intelligence for noise cancellation, automated note-taking, interactive polling, whiteboards and ballots, live webinar hosting and broadcasting, and real-time translation in over 100 languages.

The user experience is even more powerful and inclusive from meeting rooms, smartphones or PCs thanks to headsets and the wide range of Cisco Webex Desk Series equipment.

Management for the company is simplified via a single interface. The Control Hub provides visibility on all the equipment connected to the company, both in the office and at home (PCs, landlines, softphones, meeting rooms, smartphones, etc.). This interface provides each employee with a personalized dashboard to better understand their usage.

The solution is also equipped with advanced security features. In order to effectively protect against breaches, the Webex Calling Dedicated Instance solution offers a "Zero Trust" security approach with identity control for administrators and participants, as well as end-to-end communications encryption.

Hosted in Cisco data centers around the world, this solution provides an answer to large companies that have an international dimension or that want to expand worldwide.

A partnership based on unique and complementary expertise Thanks to a partnership based on strong synergies between SFR Business and Cisco, companies benefit from end-to-end support from the consulting phase through the migration of infrastructures, deployment and operation of the solution. The transition is controlled and certified by the Gold Partner label awarded by Cisco to SFR Business teams.

According to Emmanuel Pugliesi, Executive Director of SFR Business: "SFR Business and Cisco are taking a new step in their long-standing partnership. Our complementary expertise enables us to offer a differentiated, even more attractive and successful value proposition for the transformation of work and collaboration methods in large companies.”

Laurent Degré, President of Cisco France, said: "With the increase of hybrid work, more than ever companies are looking to deploy reliable and secure communications and telephony solutions in the cloud. By combining our expertise with SFR Business, we are meeting this need for flexibility and process simplification to create new seamless communications experiences for both their employees and their customers. Our long-standing partnership with SFR Business has enabled us to swiftly respond to these challenges.”

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