The AI-Native Telco

Gamma on the AI paradigm shift and the resurgence of voice

By James Pearce

Oct 14, 2026

Mike Mills, Managing Director of Service Providers, Gamma

Mike Mills, managing director for service providers at Gamma, discusses the evolution of AI in communications such as customer services, the role AI is playing in the resurgence of voice and the convergence of communications streams. He also explores how to build a go-to-market product that delivers intrinsic value to enterprise customers.

Recorded September 2026

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