The AI-Native Telco

BT on extracting value from voice and preparing for the AI of the future

By James Pearce

Oct 7, 2026

Richard Atherton, Head of Unified Communications, BT International

Richard Atherton, BT International’s head of unified communication, discusses the impact of AI on unified communications, the importance of delivering accurate data, how BT can extract value from its investments in infrastructure and the transfer of data, and how to prepare for future developments in the fast-moving world of AI communications.

Recorded September 2026

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