TelecomTV TelecomTV
  • News
  • Videos
  • Channels
  • Events
  • Directory
  • Smart Studio
  • Surveys
  • Debates
  • Perspectives
  • DSP Leaders World Forum
  • DSP Leaders
  • Great Telco Debate
    • |
    • Follow
    • |
    • Subscribe
  • |
  • More
  • Webcasts
  • Surveys
  • Debates
  • Perspectives
  • Great Telco Debate
  • |
  • Follow TelecomTV
  • |
    • Subscribe
    • |
  • About
  • Privacy
  • Help
  • Contact
  • Follow TelecomTV
  • About
  • Privacy
  • Help
  • Contact
  • Sign In Register Subscribe
    • Subscribe
    • Sign In
    • Register
  • Search

AI & ML

TelecomTV TRACKER

Sourced by TelecomTV's TRACKER platform
from ABI Research Media Releases

AI & ML

Narrow AI heals telco pains for now but a widespread harmonized approach needed soon

Via ABI Research Media Releases

Oct 23, 2018

London, United Kingdom - 23 Oct 2018

Artificial Intelligence (AI) for intelligent user interfaces, sales and marketing remains the highest priority among mobile service providers, found ABI Research , a market-foresight firm providing strategic guidance on the most compelling transformative technologies. AI is being positioned as a key pillar in telco digitization, in parallel with customer-centric network modernization projects, virtualization, and cloud-native infrastructure.

ABI Research’s recent study of how AI is being implemented in the telecoms industry has concluded that the ownership and technology architecture of AI solutions is largely fragmented between different service provider departments. Customer services, network management, service assurance, and cybersecurity are popular areas for AI in telecoms, but most of these come with their own solutions partner, framework, and roadmaps. “At present, AI in telecoms has a narrow application in numerous use cases, particularly customer management and network acceleration. A holistic and general-purpose approach to AI may be required to enable Mobile Service Providers (MSPs) to become AI influencers rather than followers. This is fundamentally different from the siloed AI operations that predominate today,” said Don Alusha, Senior Analyst at ABI Research.

Several MSPs are aggressively adopting AI in many business areas. For example, AT&T and Telefónica are taking an all-encompassing approach to developing AI across many platforms, with the Acumos and LUCA projects, respectively. To become a powerhouse in AI, these two operators notwithstanding, telcos will have to overcome their divisions, start to digitalize their specialized and hardwired assets, and become strategic with new ethical frameworks and top-down global governance systems and strategies. This transition needs to start from the very top of the MSP organization for board or executive management buy-in.

The industry must coalesce around a unified vision for an AI ecosystem with clear commercial relationships and developer frameworks that span cloud (public or private) providers, vendors’ own hosting environments, and telco data centers and platforms. Specifically, numerous open source AI frameworks and platforms are already being used by telcos such as NTT DOCOMO and others, to build up their AI expertise internally. Open source AI frameworks and generic platforms may well become the norm in service providers’ operations, in turn calling for vendors to align their business models to account for this. The sheer multiplicity of open source platforms, however, may impede far-reaching AI standardization if no caution is not exercised.

“Work remains to be done on two fronts: one, standardize the data format to achieve data harmonization; and two, institute AI standards with particular focus in the network domain, where little attention has been paid thus far,” concluded Alusha. “Pushing for an AI global strategy beyond what is currently in place today is likely to have a stronger impact over time, particularly in the context of developing AI platforms with an eye to enabling massive scalability and agility of features.”

These findings are from ABI Research’s Artificial Intelligence and Machine Learning Use Cases in Telecoms report. This report is part of the company’s Telco Digitization research service, which includes research, data, and Executive Foresights .

Related Topics
  • ABI Research,
  • AI & ML,
  • Global,
  • Research and Trials,
  • Telco & CSP,
  • Tracker

More Like This

AI, Analytics & Automation

Telcos turn to AI and operations automation in 5G networks: ABI Research

Jan 20, 2021

Digital Platforms & Services

Atos and IBM Collaborate to Accelerate Digital Transformation in the Enterprise with AI and Red Hat OpenShift Technologies

Jan 19, 2021

6G R&I

What’s up with… Deutsche Telekom, BT, Huawei

Jan 18, 2021

Digital Platforms & Services

The UK government and its services need a ‘digital reboot’, says report

Jan 18, 2021

Access Evolution

How AI and connectivity could unlock a new drone age for industry

Jan 15, 2021

This content extract was originally sourced from an external website (ABI Research Media Releases) and is the copyright of the external website owner. TelecomTV is not responsible for the content of external websites. Legal Notices

Email Newsletters

Stay up to date with the latest industry developments: sign up to receive TelecomTV's top news and videos plus exclusive subscriber-only content direct to your inbox – including our daily news briefing and weekly wrap.

Subscribe

Top Picks

Highlights of our content from across TelecomTV today

1:4:29

Great Telco Debate: Live Debate – Day 2 (On-demand)

1:18:20

Great Telco Debate: Live Debate – Day 3 (On-demand)

43:08

Developing an ecosystem for vRAN

2:23

The TelecomTV Snapshot: The Great Telco Debate 2020 - CSP Highlights

  • TelecomTV
  • Decisive Media

TelecomTV is produced by the team at Decisive Media

Menu
  • News
  • Videos
  • Channels
  • Directory
  • Smart Studio
 
  • Surveys
  • Debates
  • Perspectives
  • Events
  • About Us
Our Brands
  • TelecomTV Tracker
  • TelecomTV Perspectives
  • DSP Leaders
  • DSP Leaders World Forum
  • The Great Telco Debate
Get In Touch
[email protected]
+44 (0) 207 448 1070

Request a Media Pack

Follow
  • © Decisive Media Limited 2021. All rights reserved. All brands and products are the trademarks of their respective holder(s).
  • Privacy
  • Terms
  • Legal Notices