How AI can help CSPs with network operations and planning

Guy Daniels
By Guy Daniels

May 26, 2020

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Ben Basler, VMware & Patrick Kelly, Appledore

CSPs are turning to AI to help them better manage and deliver new services, as they deal with the requirements for real-time visibility and actions, the increasing volume of data, and the need for integration between network performance and app performance. Continuous manual intervention is no longer feasible, which is why they are turning to AI technologies. For the network operations and planning teams, the key areas of focus for the introduction of AI include the identification of problems and adjustment of the network in real-time, prioritized quality of service for customer segments such as first responders, and laying the groundwork for network slicing solutions that will come into play with 5G.

Click here to access Uhana by VMware resources including the latest Appledore report by Patrick Kelly.

Appledore Research are also offering Communication Service Providers a free 3-month trial to access their exclusive research reports (for example The Power of the AI Driven Telco). To set up your access please email Adam Gibbs


Ben Basler, Senior Director, Product Management Telco & Edge Cloud, VMware
Patrick Kelly, Founder and Principal Analyst, Appledore Research

Filmed using the TelecomTV Smart Studio service, May 2020

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