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The Great Telco Debate 2016: The customer experience

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Debate Motion 2: What are experience are customers expecting and can Telcos deliver it?

The Telco dataset: The unique data available to underpin the Telco’s customer experience.

Featuring: Phil Jordan, Global CIO - Telefonica

Case Study: Reliance Jio - building India’s greenfield 4G digital service provider. A new approach to customer on-boarding.

Featuring: Steffen Roehn, RMC

Vendor’s perspective: Amdocs presents their insight into delivering the right customer experience

Featuring: Gary Miles, CMO, Amdocs

Amdocs Debate 2: What are experience are customers expecting and can Telcos deliver it?

FILMED AT: The Great Telco Debate, 2016, London

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