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Rob van den Dam, Global Telecommunications Industry Leader, IBM Institute for Business Value (IBV)
- 're-inventors comprise those leading-edge telcos that are fully committed to the concept and application of AI and already use it throughout their networks'
- tacticians are those that are also 'committed to AI but are using it in limited areas as a proof or concept before deploying the technology throughout the rest of the network'
- and aspirationals are 'those telcos that are still considering the use of AI but are prepared to wait and see how other telcos fare before deploying it themselves'.
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