TelecomTV TelecomTV
  • News
  • Videos
  • Channels
  • Events
  • Network Partners
  • Industry Insights
  • Directory
  • Newsletters
  • Digital Platforms and Services
  • Open RAN
  • Cloud Native Telco
  • Telcos and Public Cloud
  • The Green Network
  • Private Networks
  • Open Telco Infra
  • 5G Evolution
  • Access Evolution
  • Edgenomics
  • Network Automation
  • 6G Research and Innovation
  • Security
  • More Topics
  • Network Partners
  • Industry Insights
  • Directory
  • Newsletters
  • |
  • About
  • Contact
  • |
  • Connect with us
  • Digital Platforms and Services
  • Open RAN
  • Cloud Native Telco
  • Telcos and Public Cloud
  • The Green Network
  • Private Networks
  • Open Telco Infra
  • 5G Evolution
  • Access Evolution
  • Edgenomics
  • Network Automation
  • 6G Research & Innovation
  • Security
  • Connect with TelecomTV
  • About
  • Privacy
  • Help
  • Contact
  • Sign In Register Subscribe
    • Subscribe
    • Sign In
    • Register
  • Search

Unified Communications

Unified Communications

PLDT Enterprise rolls out global business voice services in collaboration with PCCW Global

Via PCCW Global

Nov 7, 2018

HKT (SEHK:6823) – HONG KONG, November 7, 2018

Following a successful launch in the Philippines, PLDT Enterprise, the B2B arm of PLDT, the leading ICT and digital services provider in the Philippines, is on track to roll out a suite of global Unified Communications-as-a-Service (UCaaS) business communication services to multinational companies, using technology and international presence provided by PCCW Global, the international operating division of HKT, Hong Kong’s premier telecommunications service provider.

Traditionally operating out of Manila, PLDT Enterprise’s development roadmap for the new global UCaaS offering will enable the service provider to expand beyond its home market to serve multinational companies across multiple regions, while simultaneously capturing global revenues.

By connecting to PCCW Global’s worldwide network and points of presence, PLDT Enterprise is able to serve 21 countries across four continents, providing access to over 73% of the global UCaaS telecommunications market.

PLDT Enterprise’s PLDT Cloud UC offers businesses with a reduced total cost of ownership and provides enterprise-wide extension dialing and self-service provisioning. Enterprise customers also benefit from predictable monthly telecommunications costs for their global footprint, while billing itself can be provided via a single, centralized invoice for each regional office.

Furthermore, the modern telecommunications technologies that are being made available through the UCaaS offering enable businesses to take advantage of more productive management techniques. Flexible seating through telecommuting enables employees to organize their own lives, thereby boosting both staff retention and productivity.

Telecommuting removes the hassle and cost of the daily commute by allowing employees to connect to the workplace from home. Instead of insisting on fixed work hours, "flex time" enables employees to pick a schedule that best suits their needs.

While modern management and working styles provide advantages, success hinges on modern and effective communications that are able to keep colleagues and customers in contact, regardless of their respective geographic locations. PLDT Cloud UC allows anyone to be just a call, or even a video enabled conference call away.

PLDT Enterprise’s global teams are increasingly relying on enterprise voice technologies to gain a competitive advantage. PCCW Global’s enterprise voice solutions enable knowledge sharing, faster circulation of information and improved decision-making processes — all advantages that ultimately lead to the quicker introduction of products and services to market.

The global solution that PLDT Enterprise plans to roll out will enable businesses to scale their communications via an agile deployment, minimizing upfront capital expenditure while reducing overall time to provide services. Connectivity and access will be provided using PCCW Global’s resilient and international fiber network that spans over 3,000 cities in 150 countries, including relationships with over 200 operators.

This year, PLDT Enterprise expanded its fixed, wireless, and ICT services, digitally enabling key industries to meet their growing demands. The B2B arm posted a 9% revenue growth as more and more businesses shift to digital.

Mr. Marc Halbfinger, Chief Executive Officer, PCCW Global, said, “PLDT has excelled in its home market by providing excellent customer service, backed with reliable and robust technology and connectivity. We are excited to work with PLDT to expand its offering to compete on a global scale, expanding its target market across multiple countries and regions with a rapidly scalable infrastructure.”

Mr. Jovy Hernandez, Senior Vice President and Head of PLDT & Smart Enterprise Business Groups, said, “We are very privileged to have expanded our collaboration with PCCW Global to further elevate the communication capabilities of enterprises in the Philippines. There is still an increasing demand for voice services in the workplace, and we are committed in meeting that demand with the best solutions and services for our customers and the people they serve in turn.”

Related Topics
  • Asia-Pacific,
  • Enterprise,
  • PCCW Global,
  • Product Launch,
  • Telco & CSP,
  • Tracker,
  • Unified Communications

More Like This

Digital Platforms and Services

Singtel is first telco in Singapore to launch Zoom’s latest communication solutions for enterprise digital transformation

Jan 18, 2023

Digital Platforms and Services

Zoom Video Communications Reports Financial Results for the Third Quarter of Fiscal Year 2023

Nov 22, 2022

Digital Platforms and Services

Worldwide unified communications & collaboration market maintains positive growth in Q2 2022, according to IDC tracker

Sep 23, 2022

Digital Platforms and Services

Worldwide Unified Communications & Collaboration Market Maintains Positive Growth in Q2 2022, According to IDC Tracker

Sep 22, 2022

Digital Platforms and Services

Verizon Business selected to transform Astellas Pharma’s global network infrastructure

Aug 10, 2022

This content extract was originally sourced from an external website (PCCW Global) and is the copyright of the external website owner. TelecomTV is not responsible for the content of external websites. Legal Notices

Email Newsletters

Stay up to date with the latest industry developments: sign up to receive TelecomTV's top news and videos plus exclusive subscriber-only content direct to your inbox – including our daily news briefing and weekly wrap.

Subscribe

Top Picks

Highlights of our content from across TelecomTV today

0:46

The Cloud Native Telco Summit returns this September!

8:32

Azita Arvani on Being a Female Leader at Rakuten Symphony

16:19

AT&T Amy Zwarico on securing telco applications in the public cloud

1:44

Join us for the greatest industry debate of the year!

TelecomTV
Company
  • About Us
  • Media Kit
  • Contact Us
Our Brands
  • DSP Leaders World Forum
  • Great Telco Debate
  • TelecomTV Events
Get In Touch
[email protected]
+44 (0) 207 448 1070
Connect With Us
  • Privacy
  • Cookies
  • Terms of Use
  • Legal Notices
  • Help

TelecomTV is produced by the team at Decisive Media.

© Decisive Media Limited 2023. All rights reserved. All brands and products are the trademarks of their respective holder(s).