How CSPs can best manage the pace of network disruption

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George Nazi, Senior Managing Director, Accenture

The pace of disruption in the telecoms industry is accelerating, requiring a complete reinvention of the B2C and B2B business models for communications service providers. For B2C success, CSPs must maximise their reach and re-cast themselves as multi-sided platform businesses, data-driven and powered by AI and cognitive technologies. Success in the B2B business depends again on the reinvention of the telco as an ecosystem player, this time as a “Connected Industry Orchestrator” - connecting industry value chains by providing ubiquitous enhanced connectivity to embedded objects within them.

Filmed at MWC19, Barcelona

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