Ericsson joins TM Forum’s Board of Directors

April 29, 2020 - LONDON, UK TM Forum, the industry association driving digital transformation through collaboration, today announced a new addition to its Board of Directors with the appointment of Jan Karlsson, Senior Vice President and Head of Business Area Digital Services at Ericsson. Karlsson brings a wealth of expertise in driving digital business, and network and IT transformation for the world’s largest connectivity service providers.

TM Forum’s Board guides the organization’s strategy and success on behalf of its members. The Board determines how the Forum serves its members and the broader industry by setting direction, priorities, key themes and initiatives. The Board aims to have a representative balance of member industry sectors and geographies with various types of service providers, software companies, equipment suppliers and systems integrators.

Commenting on the appointment, Nik Willetts, CEO, TM Forum, said, “Jan’s addition to the Board of Directors is an exciting one. He brings an ideal combination of skills thanks to his experience in driving digital transformation in networks and connectivity for some of the world’s largest communication service providers. His knowledge is key as the Forum continues to help its members evolve, adapt and thrive in the digital world.”

“I’m delighted to welcome Jan to the TM Forum Board of Directors,” said Steffen Roehn, Chairman, TM Forum. “Jan’s technical knowledge in the deployment and delivery of business support systems, core networks, OSS, cloud and virtualized infrastructure alongside his business acumen are important assets for the Forum, its Board and its members.”


Ericsson joins TM Forum Board of Directors.

Jan Karlsson, Senior Vice President and Head of Business Area Digital Services, Ericsson

“I’m happy to join TM Forum’s Board of Directors and contribute to the important role the Forum is playing in the industry,” said Karlsson. “With several years’ experience heading up Ericsson’s Digital Services business, I’m looking forward to putting my skills to the test and helping TM Forum members succeed on their digital transformation journeys.”

Jan led the Digital Services team at Ericsson since early 2018. Prior to this, he was Head of Solution Area BSS at Ericsson and previously he led the sales and delivery of OSS/BSS projects for Ericsson in Latin America. Before joining Ericsson, Jan was CEO of DigitalRoute, an independent software vendor focused on data collection and pre-processing in telco and non-telco verticals. Jan holds a bachelor’s degree in Business Administration from ESSEC Business School in France.

About TM Forum

TM Forum is an association of over 850 member companies, including ten of the world’s top ten communications service providers, that generate a combined US$2 trillion in revenue and serve five billion customers across 180 countries. We drive collaboration and collective problem-solving to maximize the business success of communication and digital service providers and their ecosystem of suppliers around the world. Today, our focus is on supporting members as they navigate their unique digital transformation journeys, providing practical and proven assets and tools to accelerate execution and platforms to facilitate collaborative problem solving and innovation. Follow us on LinkedIn, Twitter and Facebook. Learn more at

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