The Great Telco Debate 2016: The customer experience
By Martyn Warwick
Jan 10, 2017
Debate Motion 2: What are experience are customers expecting and can Telcos deliver it?
The Telco dataset: The unique data available to underpin the Telco’s customer experience.
Featuring: Phil Jordan, Global CIO - Telefonica
Case Study: Reliance Jio - building India’s greenfield 4G digital service provider. A new approach to customer on-boarding.
Featuring: Steffen Roehn, RMC
Vendor’s perspective: Amdocs presents their insight into delivering the right customer experience
Featuring: Gary Miles, CMO, Amdocs
Amdocs Debate 2: What are experience are customers expecting and can Telcos deliver it?
FILMED AT: The Great Telco Debate, 2016, London
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