Enhancing telco customer experience capabilities with service orchestration and automation
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Stefan Walraven, Co-founder & CEO, Inmanta
Focusing on the positive impact of customer experience is key to service orchestration and automation strategies, and that’s more important than ever as telcos face increasingly tough competition from fast-paced digital services giants, explains Stefan Walraven, Inmanta’s co-founder and CEO, who believes telcos can be as scalable and agile as the hyperscalers if they have the right tools and skill sets.
Recorded at The Great Telco Debate in London, 8th December 2022