Ohad Barnoy, Vice President, Head of GenAI and Data Services, Amdocs
At the AI-Native Telco Forum 2026, Ohad Barnoy, VP and head of GenAI and data services at Amdocs, discussed why proofs of concept fail to reach production and the case for pilot-to-production, the difference between infusing AI into existing systems and building AI-native operations, the importance of a data foundation, context and ontology, and a live customer digital twin use case using personality archetypes to improve customer engagement.
Broadcast live Sept 2026