The AI-Native Telco Forum

AI-Native Telco Forum 2026 Keynote: Sachin Verma, Rakuten Mobile

Sep 18, 2026

Using AI for business growth, not just efficiency

In this keynote presentation, ANTA Steering Board member Sachin Verma, chief AI and data officer at Rakuten Mobile, discusses how the Rakuten Group ecosystem and a single customer ID differentiate the business, and how a clean-slate Open RAN and software-driven network created the foundation for AI. He also reveals how AI is used for business growth from the customer acquisition stage to a 50% reduction in short-term churn, as well as the efficiency use cases behind Rakuten’s TM Forum Level 4 certification and self-healing autonomous network.

Featuring:
Sachin Verma, Chief AI and Data Officer, Rakuten Mobile

Broadcast live Sept 2026

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