Using AI for business growth, not just efficiency
In this keynote presentation, ANTA Steering Board member Sachin Verma, chief AI and data officer at Rakuten Mobile, discusses how the Rakuten Group ecosystem and a single customer ID differentiate the business, and how a clean-slate Open RAN and software-driven network created the foundation for AI. He also reveals how AI is used for business growth from the customer acquisition stage to a 50% reduction in short-term churn, as well as the efficiency use cases behind Rakuten’s TM Forum Level 4 certification and self-healing autonomous network.
Featuring:
Sachin Verma, Chief AI and Data Officer, Rakuten Mobile
Broadcast live Sept 2026