Innovation with impact: Using technology as a force for good

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Clarence Reynolds, TelecomTV (00:01):
I'm Clarence Reynolds at MWC26, and as organizations confront climate pressures, social responsibility, and rapid digital change, technology partners are being asked to deliver more than just infrastructure. Sue Preston, the Vice President of Worldwide Advisory and Professional Services at HPE, joins us to discuss how her team turns innovation into a practical force for good. Sue, thank you for being with us today.

Sue Preston, HPE (00:25):
Thank you.

Clarence Reynolds, TelecomTV (00:27):
How is your team working as a trusted partner to help customers navigate today's ongoing challenges?

Sue Preston, HPE (00:34):
Yeah, great question. So running advisory and professional services across the globe, I spend a lot of time with customers. And the thing is with my teams, because it's advisory and then into the professional services piece, we're always looking at customer's top challenges, but then how do we deliver those solutions sustainably? And the other thing is because I work across all of the BUs, be it AI, hybrid, networking, it's bringing everything together. And then with that, my sustainable data center business as well. So innovation all the way.

Clarence Reynolds, TelecomTV (01:07):
Can you give us one or two examples of how your team is working to help people through these challenges?

Sue Preston, HPE (01:14):
Yeah, absolutely. So if I think of sovereignty, so looking at AI factories at scale and it's across AI, data, cloud. But then if we think of the impact of AI, and that is having on the environment, on the power consumption and everything else, some of the things that we're doing, so recently TELUS in Canada, they built their first AI factory. That was my team's engaging with TELUS. And then also looking at how they were using renewable energy in order to deliver that power to the data centers. And again, societal. So if we think of investment into the Canadian business, then startups and investments in some of the AI models that can be utilized to drive good in Canada as well. So that's an example.

Clarence Reynolds, TelecomTV (02:05):
And mentioning sustainability, when it comes to heat reuse and liquid cooling, I know HPE is trying to lead the way to help people through that process.

Sue Preston, HPE (02:15):
Yeah, absolutely. And I think what I'm really, really proud of is my teams. They drive co-innovation. So at Las Vegas at Discover, we launched the heat reuse, which was co-innovation with Danfoss. So if you think of the data center and all the heat that it's creating could be up to five megawatts, there's a reuse case for that heat, be that agricultural, manufacturing, heating buildings, campuses, building campuses. So I love the fact that they continue to co-innovate with our customers, partners to make a difference.

Clarence Reynolds, TelecomTV (02:51):
Sue, what personally motivates you to make your team a force for good in this industry?

Sue Preston, HPE (02:57):
Leading. So for me, it's a personal passion to leave some impact into the world and how we can utilize technology to deliver that good. Now, one of the recent programs of work that I'm working on is with the Data Foundation Partnership, which is all around eradicating forced labor. And my teams, I am super proud because the energy in how they've built together the proof of concept with the Thai government, we can really make a difference because eradicating forced labor is something that really needs to be addressed. And then how are we looking across our customers, not only our own supply chain, where we can make a difference as well. So technology for good is within my DNA.

Clarence Reynolds, TelecomTV (03:43):
Well, thank you for the work you do and for your insights.

Sue Preston, HPE (03:46):
Thank you.

Please note that video transcripts are provided for reference only – content may vary from the published video or contain inaccuracies.

Sue Preston, VP Worldwide Advisory and Professional Services, HPE

Sue Preston, VP worldwide advisory & professional services at HPE, shares how the company uses technology to drive social and environmental impact. From sustainability projects to overcoming challenges, discover how innovation and trusted partnerships make technology a true force for good.

Recorded March 2026

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