Use of Small Cells for improving user quality of experience

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Abbey Alidoosti, CEO, AWTG

In December 2013, AWTG conducted a user quality of experience survey in central London. In March this year it repeated the survey, with the same mobile operators and the same tests, and found that the usability issues still exist. Licensed operators need to invest in densification, but also in licensed-exempt technology. Whilst the promise of 5G offers a solution to the rising traffic demands, operators can't wait and must act now to improve the user experience.

Filmed at: SCWS World, London, 2016

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