EuroShop (February 16-20, 2020 in Dusseldorf) is the world’s largest trade fair for retail investment requirements. In 2020 SES-imagotag, Deutsche Telekom, and Wirecard will be presenting their solutions at a shared trade fair booth for the first time.
Under the motto "CX³ – Customer Experience", the partners will showcase innovative solutions that open up entirely new possibilities to retailers in the digital transformation framework. The companies will show digital solutions for connectivity, augmented reality (AR), digital payment methods, electronic price tags, IoT, cloud computing, and security. Visitors can experience these technologies live in the flagship store of a global brand.
Their common motto, "CX³ – Customer Experience", underscores the essential importance of satisfied customers. Their focus is digital solutions for retailers and wholesalers. Companies are well advised to implement digital solutions to ensure that their increasingly demanding customers remain loyal. After all, in times of rising e-commerce sales, the desired items are only a click away. That's why wholesalers and retailers that offer consumers a unique, end-to-end customer experience are the most successful ones. That's why it makes sense to link all the available sales channels. That's why sales processes should be performed digitally and effortlessly – for ordering, logistics and shipping, and payment methods.
The three companies are among the leaders in their respective markets and innovation drivers for digitalization.
SES-imagotag, the worldwide leader in smart digital labels and pricing automation, will be presenting its comprehensive IoT platform for retailers at EuroShop. The company works tirelessly to expand the usage scenarios for its electronic shelf labels (ESL), which make it easier to retrieve product information and customer reviews. They support personnel with inventory control and enable real-time product localization. Trade fair innovation: the VUSION V:Rail – a video bar that displays fully digitalized labels directly on the shelf.
Deutsche Telekom supports retailers with digital technologies for every digitalization need, including services for connectivity, IT infrastructure, and cloud services. Deutsche Telekom will also be presenting solutions for POS systems and digital retailing at EuroShop. The company develops individual digital roadmaps for its customers and matches them with every step of the value chain. It focuses on digital solutions for headquarters, stores, and logistics, which ensure seamless interaction between logistics, headquarters, online shop, and retail outlets. To ensure successful projects, the company implements the latest technologies – including AI, big data analytics, 5G, blockchain, IoT, live tracking, and cybersecurity.
Wirecard is one of the world's fastest-growing digital platforms for financial commerce. The individually configurable payment solutions from this DAX-30 company enable convenient, secure payments, whether in-store, online, or on social media. At EuroShop, the company will show how retailers can optimize the customer journey, while at the same time increasing sales.
At EuroShop, the three partners will have a live demonstration to show how technological innovations can be deployed to improve communication efficiency at the point of sale, enabling retailers to improve the customer experience dramatically. The presented solutions aren't futuristic visions either – they are already in use and ready to deploy. 80 percent of the solutions will soon be used by the flagship store of a global brand.
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