Swisscom extends strategic partnership with Netcracker to enable automated operations

Via Netcracker

Feb 25, 2020

February 25, 2020 – WALTHAM, MA., USA: Netcracker Technology announced today that it has extended its strategic partnership with Swisscom to bring Agile and DevOps processes and tools to the operations environment. The Joint Development agreement creates an environment that allows Netcracker and Swisscom to collaborate on software development, delivery and deployment of operational software based on Netcracker’s Digital OSS suite, delivering significant time-to-market advantages and total cost of ownership (TCO) savings.

Swisscom, the leading telecommunications service provider in Switzerland, offers customers throughout the country a full range of sophisticated products and services, including fixed-line and mobile telephony and Internet services, digital television and IT and networking solutions. The company is well known as an industry innovator, serving multiple geographic locations, where speed to market is essential to meet and exceed customer expectations.

Swisscom will leverage Netcracker’s distributed Agile and DevOps collaboration capabilities to drive the organization towards a new operational model. By jointly incorporating continuous integration (CI) and continuous development (CD) processes and tools, Swisscom will improve service upgrades and deliver newer services faster, adapting swiftly to its customers' demands. By automating development and deployment, Swisscom expects to significantly reduce its TCO.

“With Netcracker’s deep and proven expertise in distributed Agile and DevOps ways of working, we can transform our operations model to focus on quality, stability and agility, as well as cost efficiency,” said John de Keijzer, Head of DevOps Software at Swisscom. “Netcracker's Digital OSS will help us optimize our operations and ensure that our infrastructure can keep pace with new market and customer changes.”

“As long-term strategic partners, Netcracker is delighted to be taking this important next step with Swisscom in their digital transformation journey,” said Benedetto Spazani, Vice President of Strategic Accounts at Netcracker Technology. “By collaboratively moving to a new joint operational model, Swisscom will gain the agility it needs to innovate faster with new services.”

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