Avaya Scopia helps German healthcare association improve patient care and speed medical team collaboration

St. Josef’s Hospital Weisbaden GmbH connects three emergency hospital locations using Avaya video conferencing to better manage increasing demand for patient care and rising costs

Guildford, United Kingdom – 2016 - Providing emergency patient care in rural Europe can challenge any healthcare organisation. For St. Josef’s Hospital Weisbaden GmbH, a solution such as Avaya Scopia videoconferencing is a critical piece of the puzzle for coordinating care team and specialists across its three locations.

The regional clinic association of St. Josefs-Hospital Wiesbaden includes St. Josefs-Hospital Rheingau and Otto-Fricke Hospital in Bad Schwalbach. The association needed to enable healthcare specialists to attend to patients regardless of their location and consult with their care teams - sometimes on a moment’s notice. Reducing the time it took to travel to other locations for both patient consultations and meetings meant more time for patients.

To ensure excellent patient care, while facing increasing numbers of patients and rising health care costs, the association readily pursued new, innovative paths in technology, adding Avaya Scopia videoconferencing to the mix.

With Avaya Scopia videoconferencing connecting the three sites, collaboration between the sites has been simplified and strengthened, especially with daily case discussions. During the discussion of cases, doctors can view and discuss data and imagery together, such as X-rays, MRIs or lab data. Without long travel times, experts from different disciplines are able to connect. Video conferencing provides St. Josef’s with the possibility of integrating patient data and vital data of all kinds in real time — an important advantage.

Thomas Gorniok, IT manager, St. Josef’s Hospital Wiesbaden

“The absolute strength of the Avaya solution as a reliable connection in terms of picture, sound and comprehensiveness, over any distance is key. It also provides maximum security, since we are dealing with confidential patient data. We did not want island solutions, but a future-proof, open platform that is hosted at our site and allows us to build many of the conceivable video scenarios for health care little by little.”