The role of BSS in the journey from CSP to DSP

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Salman Tariq, Vice President, EMEA, Optiva

How must BSS capabilities evolve to support a digital customer, especially as innovative technologies are emerging that could become paths to new revenue opportunities, and what is the role of BSS in the transition of telco to techco, or CSP to DSP? While the journey to the cloud is a common theme for everyone in the telecoms industry, there are many opinions on how to get there. How are the new generation of mobile virtual network operators (MVNOs) re-defining the traditional rules and how are they creating personalised, high-value packages for targeted customer groups and personas?

Recorded May 2023

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