The Digital Support Systems Q&A show day two

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Live Q&A discussion

The live Q&A show was broadcast at the end of day two of the Digital Support Systems summit. TelecomTV’s Guy Daniels was joined by industry guest panellists for this question and answer session. Among the questions raised by our audience were:

  • Is the long-term plan of telcos to bring together their siloed OSS and BSS platforms under one partner or hosted service?
  • Can you highlight a practical use case of OSS and BSS data integration in the public cloud?
  • What are the main obstacles preventing operators from simplifying their BSS and OSS solutions?
  • How important is the integration of OSS and BSS for the rise of generative AI (GenAI)?
  • Who will be the first to achieve the new DSS architecture and which types of partners are best placed to help them?
  • What has been the impact of mergers and acquisitions (of both telcos and vendors) on OSS and BSS development?
  • What are the best ways to drive innovation in BSS?
  • Why are many operators who are embarking on digital transformation still looking to keep all their existing processes, products and models?
  • DSS on the public cloud is a good idea, but what about latency issues?

First Broadcast Live: April 2024



Amir Mehmood

Director Solution Engineering, Optiva

Andy Tiller

EVP, Member Products & Services, TM Forum