Polystar, part of Elisa Industriq, delivers AI-driven analytics solution for MasOrange’s combined network

• Polystar provides consolidated analytics with AI anomaly detection for Spain’s leading mobile operator

MasOrange has selected Polystar, part of Elisa Industriq, to deliver a unified analytics and network probe solution across its newly combined mobile network.  

Following the integration of two separate mobile networks, MasOrange required a single platform to align KPIs, replace legacy systems, and provide consistent, end-to-end visibility across network and services. Polystar’s Osix Monitoring and Kalix Analytics now deliver this capability in a hybrid deployment model spanning on-premises (bare metal) infrastructure and Google Cloud.  

The solution was validated during a rigorous evaluation process, that included demonstrations, reference calls and a detailed simulation using live network data. This approach showed how Polystar’s analytics can deliver immediate, actionable insights in a complex, real-world environment, giving MasOrange confidence in both performance and operational fit.

A key differentiator was the new AI Anomaly Detection module in Kalix. With real network data demos, it identified affected users during service disruptions and enabled coordinated, targeted response actions. Compared to manual processes, the AI-driven approach improves speed, accuracy, and the ability to act proactively to protect the customer experience.

With Polystar, MasOrange has also the possibility to extend visibility into the radio network by including RAN monitoring, providing a complete end-to-end view across all domains. The solution integrates with existing systems and analytics tools, ensuring continuity while enabling a smooth transition to the new platform.

The deployment is a hybrid combining centralized on-premises installation with scalable cloud-based processing using Google Cloud and Kubernetes, allowing Mas Orange to expand capacity as needed.

“Our team demonstrated the advantages and concrete outcomes of our solutions through the level of insight they can deliver. We are already exploring additional use cases with MasOrange where Kalix and Osix can further enhance operational performance, observability, and customer experience.” said Georgios Baltoglou, CEO of Polystar, Elisa Industriq.