How to regain and retain customer confidence even as robocalling volumes grow

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Matt Rosenberg, Chief Revenue Officer, NetNumber

As the volume of robocalls and caller ID spoofing incidents continues to rise, communications service providers (CSPs) need to find ways to manage that traffic in a way that makes sense for them and, in particular, their customers. The good news for CSPs is that the technology exists to help them identify callers and so regain the trust and confidence of their subscribers, explains NetNumber's Chief Revenue Officer, Matt Rosenberg.

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