Ting Cai, Chief AI and Data Officer, Rakuten Group
Ting Cai, Rakuten Group chief AI & data officer and group senior managing executive, discusses the importance of data and AI to the Japanese digital and communications services giant, the role that Rakuten Mobile plays in the company’s business ecosystem, the company’s ‘Super Agent’ approach, how to measure the impact of AI, and much more.
Recorded November 2026
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