• KPN introduces the queryable infrastructure, a new solution that allows employees to ask questions to machines, systems, and infrastructure in plain language and receive clear answers immediately.
• This innovation saves time, reduces errors, and ensures safer and smarter work.

The queryable infrastructure – called KPN Campus – is widely applicable and is particularly interesting for companies in industry, healthcare, and logistics. Employees receive immediate answers via voice or text to questions about, for example, the cause of a malfunction or the location of equipment. This replaces the time-consuming process of searching through various systems and dashboards. KPN will present this solution live at the Mobile World Congress 2026 in Barcelona together with technology partner Nokia.

From complex data to direct answers on the work floor
In complex work environments like factories, hospitals, and warehouses, a wealth of data is available, but this information is often scattered and difficult to use. Employees spend a lot of time searching for answers in various systems. KPN's queryable infrastructure makes information instantly accessible in plain language. Instead of navigating through complicated programs or disparate dashboards, simply ask a question. The system provides a clear answer immediately, so it's immediately clear where to find something or what exactly went wrong.

Practical examples:
• In a factory, an employee asks why a production line is slowing down. The system reports that a sorting machine has stalled due to a faulty gripper that picks up the products from the line and advises them on how to fix it.
• At the hospital, a healthcare worker asks where the nearest certified AED is. The answer is immediate: the AED is in room 2.14, fully charged, and certified.
• In the warehouse, the controller requests an up-to-date overview of the entire inventory and suggestions for better utilization. The system immediately provides a complete picture of what's stored where and also makes smart suggestions for deploying the existing inventory more effectively.

Enhancing technologies
The queryable infrastructure utilizes five integrated technologies: private 5G connectivity, indoor localization, edge computing, low-code machine models, and local AI language models. KPN combines these components into a single solution, KPN Campus. This solution makes information instantly available, without requiring specialized knowledge.

Live demonstration during Mobile World Congress 2026
KPN developed the queryable infrastructure together with partners such as Nokia and Cordis SUITE. The KPN Campus solution will be on display at the Nokia booth (Hall 3 – Stand #3B20) at Mobile World Congress 2026 in Barcelona, from March 2nd to 5th.

Read more about KPN's queryable infrastructure here .