This presentation summarises the proceedings of the "Unthinkable Lab: Agentic AI + Telecoms APIs = ?” which brought together over 30 participants, including telecom operators, technology companies, and regulators, to explore the convergence of Agentic AI and Telecom APIs.

Key themes and insights from the presentation include:

•  Defining the Intersection: The event analyzed how AI agents can interact with network APIs to automate complex tasks, such as fraud prevention, network optimization, and service fulfillment.
• The "Agentic" Shift: Analysts contrasted traditional, committee-driven enterprise processes with a new "Agentic AI-enabled" flow. This new model is characterized by incremental, policy-bound automation that can detect risk signals and trigger API actions (like SIM-swap checks) in real-time.
• API Landscape & Categories: The slides map out the diverse world of telecom APIs, including CAMARA (open-source telco APIs), CPaaS (Communications Platform as a Service), and LSO (Lifecycle Service Orchestration) for automated ordering and billing.
• Roles of AI Agents: The presentation categorizes AI agents by their level of autonomy and required scrutiny—ranging from simple Observers (monitoring signals) to Strategic Orchestrators (optimizing entire systems across domains).
• Market Context: A data snapshot (cited from ChatGPT in Jan 2026) ranks telecom operators as the 6th largest source of APIs globally, currently lagging behind hyperscale cloud platforms and mobile operating systems in terms of daily call volume.

The lab was led by analysts Dean Bubley (Disruptive Analysis) and Andrew Collinson (Connective Insight), with expert witness contributions from representatives of Deutsche Telekom, Orange, and AI Risk.

Download the presentation to move beyond the hype and explore the actionable future of programmable, AI-driven connectivity.