ServiceNow’s vision of the telco digital transformation journey

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Chris Holmes, Area VP, Telecom, Media and Technology (TMT) Go-To-Market - EMEA, ServiceNow

Large enterprises of all kinds are undergoing digital transformation. Chris Holmes, VP for telecom, media and technology in the EMEA region at ServiceNow, talks about the journey from communication services provider to digital service provider, and shares his vision on the state of the telecoms industry in five years’ time.

Recorded: November 2022