Highlights and insights from the AI-Native Telco Forum
By TelecomTV Staff
Dec 16, 2025
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Hi, Tony Poulos here at the AI Native Telco Forum in Dusseldorf. This event has generated tremendous interest raising awareness of the challenges facing telcos, and becoming AI native.
Ahmed Hafez, Deutsche Telekom (00:22):
AI can actually create exceptional customer experience, even if it does not save you money. But this is a return on investment,
Philippe Ensarguet, Orange (00:30):
I think look to the definition of what's behind agentic AI. It's about autonomy, it's about adaptability, and it's about orchestration.
Francis Haysom, Appledore Research (00:38):
A sponsor in terms of Deutsche Telekom, really sort of starting the show with a bang really.
Andrew Collinson, Connective Insight (00:44):
There's good energy here and a real desire to change.
Sushanth Hegde, Mavenir (00:46):
AI has been even though a buzzword, but here is where the ground reality, where we actually improving operators productivity and also benefiting us. Super excited that Telecom TV is putting CSPs and vendors together to talk about how we're really implementing AI in real life.
Tony Poulos, TelecomTV (01:14):
Oh boy. My head is still spinning, but if you'd like to deep dive into the background of any of these highlights, you could view all the sessions right here on TelecomTV.
Please note that video transcripts are provided for reference only – content may vary from the published video or contain inaccuracies.
A look back at two days of insight, collaboration and real-world AI innovation
The inaugural AI-Native Telco Forum brought the global telecoms community together for two days of insight, innovation and collaboration in Düsseldorf, Germany.
With 130+ senior industry leaders attending in person and more than 1,600 online viewers, the event marked a major milestone, firmly establishing itself as a new meeting place for the AI-native telco community.
Through real-world case studies and joint presentations from operators and their technology partners, the forum explored how AI is already reshaping networks today, and what it takes to move innovation from concept to operational reality.
Watch the highlights video to hear key takeaways, see the energy in the room, and catch the moments that defined the conversation.
Missed a session? Watch all AI-Native Telco Forum presentations on demand here.
The AI-Native Telco Forum returns to Düsseldorf on 8–9 September 2026 - stay tuned for more details.
Recorded October 2025
