Telcos optimistic about AI revenue potential but urge agentic AI caution – survey
By Ray Le Maistre
Jun 4, 2026
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Panel discussion
A panel discussion at DSP Leaders World Forum examines the findings of TelecomTV’s recent Telcos and AI report, based on 260 industry respondents. While 57.5% see AI as offering sizeable revenue streams for operators, the same percentage believe agentic AI complexities have not been properly addressed for telecom networks. Panellists from Telefónica, Wind River and Appledore Research discuss current AI applications in anomaly detection and customer interaction, the trust challenges facing agentic AI deployment, and opportunities for telcos to develop sovereign AI services for enterprise customers.
Featuring:
- Warren Bayek, VP, Intelligent Edge, Wind River
- Robert Curran, Consulting Analyst, Appledore Research
- Diego R. Lopez, Senior Technology Expert, Chair of ETSI ZSM ISG, NOC of ETSI ISG NFV, Telefónica
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